For Christmas Delivery we recommend using Royal Mail 1st Class Delivery option (£1) until no later than 4PM on Monday 21st December.
After this time, we would recommend using the Express Delivery option (£5.99) up until 4PM on Wednesday 23rd to guarantee Christmas delivery.
Please also note that the Royal Mail are experiencing extremely high volumes of parcels to sort this year, with some places across the country reporting Covid-19 outbreaks within the sorting office itself, which is causing further delays by a few days. We ship our parcels extremely promptly and in a timely manner. We like to be honest with our customers to avoid disappointment for Christmas.
For these reasons and for peace of mind for Christmas delivery, we would also recommend the Express Fully Tracked Option at the checkout for £5.99, as this is the fastest option.
At Boho Box, nothing means more to us than bringing our customers great value and service.
For this reason, we provide Free UK delivery on all items, and orders are usually processed within 24-48 Hours.
Orders are sent with tracking via Royal Mail 2nd Class, meaning that you can expect your beautiful boho jewellery to arrive between 3-5 working days after placing an order.
However, If you are simply itching to get your hands on one of our latest collections or jewellery pieces sooner than 3-5 days, then we've got you covered - We also offer faster delivery options too, starting from as little as £1.
In the rare instance that your jewellery has not arrived after the above timeframes, please get in touch with the Boho Box customer support team
as soon as you can and we will be more than happy to help.
❤️ We are proud to offer all customers our 21-day returns guarantee. This means that if you are not completely happy with your order for any reason, we will provide you with a no fuss replacement, exchange or refund.
We are confident that you will love
our high-quality bohemian jewellery
as much as we do, which is why we are committed to 100% guaranteed customer satisfaction
Our goal is to make our customers as happy as possible with beautiful jewellery products and an outstanding customer experience, every time you order.
If your item is faulty, please let us know as soon as possible and we will provide you with a 100% refund immediately, no questions asked. If you would like to return your jewellery to us for a refund or exchange within the 21-day timeframe, you would be responsible for the postage and packaging costs. Please be aware that if a free gift was included in your order, the item(s) will also need to be returned prior to issuing a refund. If your return or order is of a high value, we would recommend returning it via recorded delivery. We cannot be held responsible for items that are lost in the mail without tracking numbers. Please note, that due to hygiene reasons, we are unfortunately unable to provide refunds or exchanges on earrings and studs.
If you have any further questions about delivery or returns, send us a quick message and we'll get back to you as soon as we can!